Freedom of Information
Freedom of Information Act
Freedom of Information Publication Scheme
For County Road Dental Practice
Welcome to the Freedom of Information Publication Scheme for County Road Dental Practice.
Responsible Person - Stephanie Evans.
Registered Manager - Sinead Geoghegan
The Publication Scheme is in three parts:
- Part One: Introduction
- Part Two: Classes of Information we hold
- Part Three: Index to the Publication Scheme and useful resources
This Publication Scheme and protocol was reviewed and implemented on This Publication Scheme and protocol reviewed and implemented on 01/04/2025.
This Publication Scheme, protocol and relevant procedures will be reviewed annually and are due for review on Freedom of Information Policy next review date August 2027 or prior to this date in accordance with new guidance or legislative changes.
Part One: Introduction
Our Publication Scheme
This Publication Scheme is a guide to the information routinely published by County Road Dental Practice. It is a description of the classes and types of information about our Practice and our team that we make publicly available. By having such a Scheme, we are undertaking to make available to members of the public the information in the classes listed in Part Two of the Scheme. We review the Scheme at regular intervals and monitor how it is operating.
It is important to us that this Scheme meets your needs and we have designed it to be a route map so that you can find information about this practice easily.
Your rights in relation to Freedom of Information, the Data Protection Act and Access to Patient Records legislation.
At the present time, in addition to accessing the information identified in this Publication Scheme, you are entitled to request other information about this practice from Stephanie Evans.
We may not always be able to provide some or all of the information you request. If we are unable to provide the information you have requested, we will explain the reasons why.
Under the Data Protection Act 2018, you are also entitled to access your clinical records, or any other personal or sensitive information held about you by our practice.
Please contact the Practice Manager if you would like access to or a copy of your clinical records.
This practice complies with the Data Protection Act 2018, including the requirements of the General Data Protection Regulations (GDPR).
Feedback
We welcome suggestions about how our service might be improved.
Any suggestions or comments about how we could improve our service can be given verbally to the Practice Manager or to any member of our team in person or by telephone.
If you prefer to write or email us, please send your comments and suggestions to the Practice Manager.
If you have a complaint about how we have handled your request for information, please speak to Stephanie Evans in person, by telephone, email or you may prefer to write to us.
If, having contacted us as described above you are not satisfied with the result of our procedure then a complaint may be made to:
- The General Dental Council, 37 Wimpole Street, London, W1M 8DQ (the dentists' registration body)
- NHS England for complaints about NHS treatment. PO Box 16738 Redditch B97 9PT
- The Care Quality Commission at Citygate, Gallowgate, Newcastle upon Tyne NE14PA
Part 2: Classes of Information
The information that we hold is reviewed regularly, retained or disposed of in accordance with the Data Protection Act 2018 and Section 46 of the Code of Practice for Record Management.
The classes are grouped into broad categories as follows:
- Who we are.
- Our services.
- Complaints.
- Regular Publications and Information for the Public.
- This Publication Scheme.
Who we are
The following people are part of the dental team at County Road Dental Practice.
Dentist(s):
Paul Geoghegan 80210; Malaz Alimam 114440; Sean Tullis 257640; Kate Ohlson-Turner 244459; Nikhil Sahdev 309112; Lisa Aitken 250947, Kiera Walker 302154 Nathan Nagar 251090.
Hygienist(s):
NA
Therapist(s):
Laura Thomas 272777
Practice Manager(s):
Stephanie Evans 134427; Sinead Geoghegan 272185
Dental nurses:
Samantha Meyler 214001; Melissa Roach 220758; Emma Fortune 299208; Gaynor Broad 137259; Robyn Nolan 309724; Jodie Kinsella 240737
Dental receptionist(s):
Susan Quirk & Rachel Dawson
The Practice
County Road Dental Practice
158-160 County Road, Liverpool, L4 5PH
Phone
0151 521 3515
Email
reception@countyroaddental.co.uk
Website (if applicable)
www.countyroaddental.co.uk
This practice complies with the Data Protection Act 2018, including the requirements of the General Data Protection Regulations (GDPR).
All personal and sensitive information about individuals is protected by the Data Protection Act and GDPR. Such information is never shared with third parties unless the individual has given their explicit consent for it to be shared.
Our Services
Hours of opening
Monday 9-7; Tuesday 9-6; Wednesday 9-5; Thursday 8:30-4:30; Friday 8:30-3:30
Out of hours cover/emergency arrangements
Practice Plan members call the on-call mobile number or if abroad call
Access to our premises
The practice is situated over two floors, there is on street parking available on Romley Street. Ground floor access with ramped access to reception and two surgeries downstairs. Please note that we are not fully accessible and patients need to be able to get into the dental chair with limited support.
The languages we speak and the availability of interpreters
Access can be arranged to interpreters via videolink for NHS patients, including BSL
Interpreter services can be made available.
Clinical interests of dentists
This practice provides diagnostic, preventative, restorative and surgical dental procedures for children and adults with LIMITED ACCESS FOR WHEELCHAIR USERS (PATIENTS MUST BE ABLE TO MOVE TO THE DENTAL CHAIR AND BACK TO THEIR WHEELCHAIR WITH LIMITED ASSISTANCE) and has access for the disabled.
We also provide the following services:
orthodontics and minor oral surgery
Information about infection control procedures
This practice complies with current infection control standards and practices. Our Infection Control policy and protocols ensure that we adopt current good practice requirements in all aspects of infection control. Instruments are autoclaved or are disposable. Personal Protective Equipment is routinely worn and is single use. All team members undertake regular update training in infection control procedures.
Complaints
This practice aims to ensure we provide high standards of patient care and service. If you have any concerns about any aspect of our care or service, please tell us and we will do all we can to resolve your issues to your satisfaction.
We have a comprehensive Complaints Policy, including a Code of Practice that lays out how we deal with concerns and complaints. Our team members receive regular update training in complaints handling and we have processes in place to learn from complaints.
If you require further details, please ask at reception for our Code of Practice for dealing with complaints.
Any concerns or issues should be raised with Stephanie Evans. Alternatively, please speak to any team member, either in person or by telephone. Alternatively, you may wish to write or email the practice.
Regular Publications and Information for the Public
Our Privacy Policy and Privacy Notice contain details about how we protect personal and sensitive information. Details are published:
We also publish information relating to the clinical services we provide for our patients. Details are published:
We do not publish information that is of a personal and/or confidential nature, as this is excluded, as is any other confidential material. Material relating to the health and safety of specific individuals, law enforcement or criminal or regulatory enforcement or audit issues may also be excluded from publication. There may be circumstances where material cannot be released because the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of public affairs.